BY PURCHASING YOU ARE ACKNOWLEDGING THESE TERMS.
(So please be sure to read all of these before purchasing anything!)
Shipping
Shipping from Indonesia always comes with tracking. You can track your packages at:
Check Resi (posindonesia.co.id)
I always try to ship orders in a timely manner!
I am NOT liable for lost mail, once I drop it off, it is up to my post to deliver it safe and sound.
However if your package is lost, please do not hesitate to contact me through instagram dms! I usually keep a spare or two incase of something like this. I'll ship one out to you for free all you need to do is pay only half of the shipping fee!
(However, for some of the long sold out pins.. i may no longer have a spare. But always feel free to ask me!)
If your order reaches to you heavily damaged, please do not hesitate to reach out as well. But please read my grading policies when purchasing.
International shipping time varies on the post and customs in both countries.
Address Changes
I do address changes! Please feel free to contact me anytime if you have a change in your address.
Refunds
All sales are final and are non-refundable. There will be no exceptions, other than if I am unable to fulfil your order.
PINS SPECIFICS
Updates
I post all my updates on my instagram @potatoupdatezz
Feel free to give it a follow!
If you don't see an update for a particular pin, feel free to contact me and I will glady ask my factory about it!
Grading
Please do note I am not a very picky grader. All Preorders will receive the best I can possibly provide, please read the description of the listing before purchasing.
These pins are all handmade and therefore there are no absolutely perfect pins, so none are flawless.
A Grades
The best of the batch, with only 1 or 2 minor flaws, mostly not visible unless you look really close. No Face Flaws.
B Grades
Has more visible flaws compared to A Grades. Flaws can be but not limited to slight overfull/underfill, slightly messy polishing, slightly messy prints, pricks, and scratches. Possible/Minor Face Flaws.
C Grades
Major flaws. Flaws can be but not limited to overfull/underfill, messy polishing, messy prints, wobbly/bent backposts, missing enamel, enamel miscolour, glitter specks, pricks, and large noticable scratches. Visible Face Flaws.
P4Ps are ungraded, but I will take out any pins that have really visible flaws.
CLOTHING SPECIFICS
Sizing
You can find sizing charts at the last photo of the listing! Please be sure to order the right size that fits you because shirts are unfortunately non refundable.
However, if the shirt reaches to you and is either too big or too small, do not hesitate to reach out to me and we can work something out! I'm quite flexible haha.
Contact
For any further questions/concerns, feel free to contact me through:
Instagram - potatopinzz
Email - [email protected]